Administrative Assistant - Front Desk


The Family Care Network, Inc., (FCNI) an equal opportunity employer, is currently recruiting to fill the position of Administrative Assistant - Front Desk. This is a position based at FCNI’s San Luis Obispo, CA headquarters. This position is responsible for maintaining the front desk duties including answering and forwarding phone calls, providing administrative support to other admin staff, data entry, file maintenance and various clerical duties.

FCNI is a progressive, dynamic organization with a 34-year history serving San Luis Obispo and Santa Barbara counties through multiple programs designed to strengthen and preserve families and individuals impacted by trauma. Programs are delivered in partnership with public and private agencies and the community. With our "grow your own" philosophy, FCNI provides excellent advancement opportunities.

FCNI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, national origin, age, veteran status, disability, genetics, or any other characteristic protected by law. In addition to federal law requirements, FCNI complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


Due to the State Public Health Officer Order issued by the State of California: All workers who provide services or work in Health Care Facilities, including Behavioral Health are required to show proof of a COVID19 Vaccination.

Workers may be exempt from the vaccination requirements only upon providing FCNI's Human Resources department a declination form, signed by the individual stating either of the following: (1) the worker is declining vaccination based on Religious Beliefs, or (2) the worker is excused from receiving any COVID-19 vaccine due to Qualifying Medical Reasons

a. To be eligible for a Qualified Medical Reasons exemption the worker must also provide to FCNI's Human Resources department a written statement signed by a physician, nurse practitioner, or other licensed medical professional practicing under the license of a physician stating that the individual qualifies for the exemption (but the statement should not describe the underlying medical condition or disability) and indicating the probable duration of the worker’s inability to receive the vaccine (or if the duration is unknown or permanent, so indicate).

b. If you meet the requirements of the vaccination exemption; All unvaccinated workers are required to test weekly for COVID19.

c. Wear a surgical mask or higher-level respirator approved by the National Institute of Occupational Safety and Health (NIOSH), such as an N95 filtering facepiece respirator, at all times while in the facility.

Compensation and Benefits

  • 40 hrs. - Full-Time/Non-Exempt position in San Luis Obispo 
  • Starting rate: $17.00-$18.00 per hour
  • Additional compensation:  a Spanish Bilingual differential (if applicable) 
  • Eligible to enroll into benefits on the 1st of the month following employee's first day of employment. These are all high quality and comprehensive plans.
    • FCNI will cover 75% of employee's premium and 60% of employee's dependent’s premium on the primary plan offered-Aetna PPO Health Benefit, Vision and Dental PPO - Average monthly premium for Employee Only plans $115.82 (Spouse and family plans available).
    • (HMO and HSA plans available)
  • Humana Life Insurance - $25,000 death benefit at no charge to the employee.
  • Employee Assistance Program - Aetna Resources and Support at no charge to the employee which includes resources and support in:
    • Emotional well-being support
    • Legal services
    • Daily life assistance
    • Fitness discounts
    • Financial services, etc.
  • 403(b) plan which allows employees to contribute a portion of their salary pre-tax toward their retirement with a monthly employer match.
  • 12 paid holidays annually
  • 17 days of PTO accrued annually (increases after 3 years of service)

Basic Duties

  • Work a daily schedule of Monday – Friday 8:15 a.m. – 5:00 p.m.
  • Perform regular office duties including, but not limited to: word processing, filing, file auditing, data entry, answering telephones, and receiving visitors and managing incoming faxes.
  • Receive and open agency mail, ensuring that documents are date stamped and routed to the proper person. Handle outgoing mail including metering regular and bulk mailings.
  • Assist in office supplies inventory and purchasing.
  • Provide basic hospitality duties for our self-serve coffee bar and kitchen supplies.
  • Occasional driving as needed
  • Assist other departments with miscellaneous clerical duties as requested.


  • A minimum of one-two years’ experience in a professional office environment with a full range of clerical duties.
  • Must be knowledgeable of typing (45-60 wpm), clerical/office procedures, and customer service.
  • Knowledgeable and have hands-on experience with Microsoft Windows software and must be familiar with Word processing, Google Mail, and Excel Spreadsheets.
  • Be of good character and reputation, professional, communicate effectively, and able to follow agency policy & procedures
  • Meet all state criminal record & health (including drug test) screening clearance requirements and have a valid CA driver’s license, insurance & acceptable DMV record


Send questions to or to FCNI 1255 Kendall Road, San Luis Obispo, CA 93401